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Privacy Policy

Last updated: November 13, 2025

At SubbieSure, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our construction management platform.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Company details and business information
  • Account credentials
  • Payment and billing information
  • Project and job site data

Automatically Collected Information

When you use our services, we automatically collect:

  • Device information and IP address
  • Browser type and version
  • Usage data and analytics
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and manage your account
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns and optimize our platform
  • Detect and prevent fraud and security issues
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who help us operate our business
  • Business Partners: With your consent, for integrated services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights and Choices

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Data portability

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: hello@subbiesure.com
  • Phone: 0497 580 460
  • Address: 215 Gilmore Road, Berrinba, QLD 4117, Australia

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